What the help desk?
When one speaks about help desk, one indicates a provision of services taking charges the assistance with the users of it, i.e. for example the internal centers of calls to the company whose vocation is to help those which encounter a difficulty with their computer equipement. This help can also be brought by electronic mail and to be accompanied by an on line help

Do you need Help Desk?
Yes if you have an average or large company with several working stations and several employees. Usually, to maintain a help desk "house" is expensive,

Bisnet can place at your disposal a team of technician ground and ready to intervene at the convenient period without that face to burst your door breaking into leaf