Privacy Policy

1. Privacy Officer

BISNET Cyber Defense is responsible for the protection of personal information it holds. For any questions or requests, you may contact us at:

Email: security@bisnet.biz

2. Information Collected

We collect the following information only when you voluntarily provide it through our forms:

• Full name
• Company name
• Email address
• Phone number (optional)
• Description of your need or problem

We do not use tracking or advertising cookies. Session data is used solely to ensure the proper functioning of the site.

3. Purpose of Collection

The information collected is used to:

• Process your audit or IT support requests
• Contact you to follow up on your request
• Improve our services

4. Disclosure to Third Parties

We do not sell, trade, or rent your personal information to third parties. Your information may only be shared with technical subcontractors necessary for operating the site (hosting provider), who are bound by contractual confidentiality obligations.

5. Retention Period

Your information is retained as long as necessary to process your request and meet our legal obligations, for a maximum period of 2 years after the last contact.

6. Your Rights

Under Quebec Law 25, you have the right to:

• Access your personal information
• Correct or rectify your information
• Withdraw your consent and request deletion
• File a complaint with the Commission d'accès à l'information du Québec

To exercise these rights, write to us at security@bisnet.biz. We will respond within 30 days.

7. Security

We apply technical and organizational security measures proportional to the sensitivity of the information, including encrypted transmission (HTTPS) and restricted data access.

8. Amendments

We reserve the right to modify this policy. Any changes will be published on this page with an updated date.

Last updated: May 30, 2026